Verizon Business Sucks Customer Reviews and Feedback

From Everything.Sucks

Verizon Business (formerly known as Verizon Enterprise Solutions) is a division of Verizon Communications based in Basking Ridge, New Jersey that provides services and products for Verizon's business and government clients around the world. It was formed as Verizon Business in January 2006 and relaunched as Verizon Enterprise Solutions on January 1, 2012.

A client wrote in a review "Never able be able get hold of Verizon's customer service live, their digital assistance is not working and very annoying, I need someone solve my problems not keep taking me to text a machine. I transferred because I got $250 transfer credit per line, I am locked for 6 month, will definitely transfer away after 6 month, the internet is slow in my area, compare to TMobile or AT&T, well Sprint is worse."

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Shit on Verizon’s shoe says

"Dealing with these people is like gouging your eyeballs out with a spoon. Their customer service team is equipped to do nothing more than take money and say I’m sorry "

Current Employee - Business Transformation Manager says

"I have been working at Verizon full-time for more than a year Cons: Organization Politics, no career growth"

Former Employee - Business Development Manager says

"I worked at Verizon full-time for more than 10 years Cons: Sweat shop..... Management promoted beyond their competencies..."

Former Employee - Business Account Manager says

"I worked at Verizon full-time Cons: Leadership changes can cost you your job"

Current Employee - Business Account Manager says

"I have been working at Verizon full-time for more than 8 years Cons: Far too many layers of middle management."

Former Employee - Business Account Executive says

"I worked at Verizon full-time for more than 3 years Cons: Terrible managers in business sales. Nepotism runs wild here."

Current Employee - Business Representative says

"I have been working at Verizon full-time for less than a year Cons: Talked to a member of talent management on the phone. Her child was screaming in the background and she was rude, lacked professionalism and soft skills."

Current Employee - Business Account Manager says

"I have been working at Verizon full-time for more than 3 years Cons: Industry is tanking, company has no clue what they want to become and management is constantly looking for scapegoats to pin their problems on."

Current Employee - Business Account Manager says

"I have been working at Verizon full-time for more than 8 years Cons: Employees come last. The overall pay structure continues to change and all in Verizon favor while increasing quotas and making it harder and harder to hit goals. Leadership are unrealistic and not concerned with employees, but eager to move up and burn the employees out."

Former Employee - Business Analyst says

"I worked at Verizon full-time for more than 10 years Cons: Inability for company to understand employee needs and concerns. Lack of upward mobility unless considered a "made person". Only Legacy Verizon/Bell Atlantic employees seem to get opportunities and fair treatment."

Senior Analyst Business Operations says

"I worked at Verizon for more than a year Cons: It is Verizon and the culture is..."That is how it is...get use to it...the Verizon way..." Innovation is dead, but they sure think they are innovative. The worst Director I have ever had, worst Boss ever, was at Verizon. A truly cruel human being. An all lip-service corporation."

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